Patients stop calling.
You stop answering.
Automated SMS + email at every stage. A live tracking page branded with your pharmacy. Zero phone calls about “where’s my delivery?”
Every delivery. Every update. Your brand.
Patients get clean, branded updates at every step. You get fewer calls and happier patients.
- SMS notifications
Dispatched, en route, arriving, delivered. Branded with your pharmacy name.
- Email receipts with POD photos
Every delivery receipt includes photo proof, driver name, and timestamp.
- Live map + dynamic ETA
Patients see where the driver is and when to expect them — no calls needed.
- Your logo, colors, and voice
Custom branding on the tracking page, SMS sender, and email templates.
A tracking experience patients love to share
The page they land on after clicking that SMS link — it matters.
Branded live tracking — no app required
Real-time driver location, ETA window, delivery instructions, and a clean, mobile-first UI.
Twilio-backed messages
Dispatched → en route → delivered. All branded with your pharmacy name.
POD photos attached
Every delivery emails a receipt with the POD photo and timestamp.
tracking.yourpharmacy.com
Point a custom domain at the tracking page. Patients never see scriptrun.app.
tracking.coralpharmacy.com1-tap star ratings
After delivery, a quick rating tile. Bad reviews route back to you — not Google.
Patient trust is built into every touch
Published at /baa — same-day signature for every plan.
Full TCPA-compliant terms at /sms. Patient phone never shared for marketing.
Each tracking URL is scoped to one package and expires after delivery.
“I used to spend 2 hours every morning answering 'where is my delivery?' calls. Now patients get real-time updates and they just trust it.”
Questions about patient tracking
No. Patients tap an SMS link and see a live tracking page in their mobile browser. Works on any phone or computer.
Yes — two-way SMS is optional. Replies route to the dispatcher inbox so patients get real responses, not bounces.
Upload your logo, set brand colors, customize the SMS sender name, and point a custom domain at the tracking page (e.g., tracking.yourpharmacy.com). Every plan includes full white-labeling.
Never for marketing. SMS goes through Twilio. Full SMS policy is published at /sms.
See the patient experience in action
We'll show you the tracking page, notifications, and branding in a live demo.